2/10 – Matig
4 aug 2025
Do not waste your money staying at this suite
This hotel was not something I would recommend to anyone. The site says that it has shuttle service from the airport, which was incorrect. They do not offer shuttle service. They do not have a breakfast in the a.m.. if you want additional towels and wash racks, you have to turn in your current wash racks and tiles that you use so that they can wash them and then you can get another pair to make sure they have enough for all the rooms. They did not have complementary soap shampoo. Anything that usually comes in a hotel stay. On the day of leaving housekeeping knocked on the door three hours before checkout to inform me that I needed to be out by checkout time the best were very uncomfortable. When checking out another customer stated that it was due for a bad change because his mattress was very uncomfortable and once he left, the staff laughed and made snide comments about it. Very unprofessional. The phrase, putting lipstick on a pig is what came to mine once I checked in to this place. It’s very nice on the outside, but upon closer view, it’s not acceptable.
Jessica
Jessica, gezinsreis van 3 nachten
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