8/10 – Zeer goed
25 jul 2025
Concern over a room service tray with meat products being left outside a room for over 12 hours. Was outside a guest's room when we arrived around 2200hrs and still their when we were heading out the following day 1000hrs the next morning. Room service team said they had only just started work thus on not yet moved, however staff were present placing bedding etc when a fire alarm activated at around 0830.
Restaurant struggled with our order and then when a cocktail drink arrived (was very nice so not objecting) it was noted it had different ingredients to what was said in your menu. This is a potential allergy risk, one of my friends would be very ill is he was with us! It was noted a refund on the bill was provided so thank you.
Howard
Howard, reis van 2 nachten
Geverifieerde gastenbeoordeling van Hotels.com