My room was in smoking and there were burns everywhere. (Could not change rooms because they were full) My sheets did not get changed once in 5 nights stay. Staff was incredible but overworked and short handed. Looks like some rooms were being remodeled so perhaps I got one that had not been completed yet.
The lady at check in was very rude I travel 95% of the time and I stay often at Quality Inn however after this time that may change because I worked all night long for 10 hours and then drove 2 hours to get here from Columbia and I got here early so I asked the lady it I could check in at 12:30 and I would hang by the pool or something until actual check in time but she denied me that opportunity and I guess thought it would be better if I waited in my vehicle somewhere with it being 100 degrees outside so I had to wait 2.5 hours in a hot vehicle
We had stayed at a handicapped friendly room, room 110, a few days before this visit. They put us in room 114., Even better! The bracket holding the showerhead was broken and so it was hard to clean yourself. There was a hairdryer unit in this room, 114. Breakfast is adequate, but they didnât have any pancake mix, so you were forced to accept toast or bagels.