We realize the hotel is pet friendly but the room we stayed in had a urine smell to the carpet in the area where you first enter the room. The bedroom section was fine.
We were very impressed. Arrived early and either needed to pre check in or change the name on the reservation to my spouse as I had to go coach for 6 hours and the rest of my family needed to get in the room. Not only was I able to check in 3 hours early, he found a better room than Iâd reserved due to a cancellation and it was ready already. He comped the difference as well. He was extremely helpful and friendly and we will absolutely stay at this location anytime we need to be in the area in the future.
My hotels.com reservation never made it to the hotel even tho i had confirmation from 7 days prior. The 2 wonderful front desk ladies searched for half hour and were unable to find it. Thankfully they were able to find us a room! The hotel was wonderful, excpetionally clean and all the staff were so helpful!