Hotel is clean and rooms are large.
Nice restaurant near swimming pools but only several tables are available.
Only disadvantage is noise and insulation.
Overall positive experience on this trip - staff were very accommodating on the late check-in requirement and handled requests in a timely manner. We did have an issue with hot water on the final day/morning, however, weren't able to get it corrected - small issue in an overall positive stay.
Very less staff
Very less occupance
Hotel was good but with no or less staff did not feel much comfort on stay
Definitely the available staffs did their best
Expedia needs to review the 4 star rating for this hotel. It is more like a 3 star which would have affected my decision to stay there. Regret it completely, found real 4 star hotels nearby where I will stay next time
Breakfast was good.
Room set up, poor. For 2 people one set of towels on both days; requested for additional, good service.
Billing and front desk service pathetic. Front desk attendants DID their job. But it is NOT set up for outside customers...oriented towards established clients?
1. The room I was arranged is not what I booked, Hotel said they will re-arrange next day, but nothing happen.
2. Water drainage is leaking, but hotel is not aware.
3. Full of smoking smell throughout corridor.
4. Restaurant waiters just chatting instead of managing buffet area. Even there is no enough dish or cups.
5. Sockets are very difficult to plug in. Very. No matter what kind of plug.
Very quiet and comfortable nights sleep as it is away from busy main roads. Clean large rooms. The mezzanine and Terrace has s great bar. Where u can get food. And live band sings from 7pm to 10pm. They were quite good. Friendly waiting staff too. The lobby restaurant good too. Laundry service quick and reliable. All in all this is a good hotel. But hidden away. But if you have transport not a problem. Still very good location in Bengaluru. Will stay here again.