Saturday evening staff (front desk) was very accommodating during our stay great personality and relatable. Front desk manager was also pleasant. We will visit again. Felt welcomed and at home. Canât forget the bartender paid attention to detail and also very accommodating.
Hotel is awesome, staff was awesome. Only negative was that guests from neighboring hotel which is not as nice would climb the fence and take up majority of the pool.
Multiple vehicles, including mine broken into. Security cameras donât reach out to the park lot. Security company drive around donât do anything. I want a full refund for my stay!
The lobby and hallways were renovated and fabulous and the check in was quick and the staff were amazing and friendly. The suite was spacious but the couch in the living area was shallow and missing an ottoman. The bathroom was slightly small for the suiteâs size but had a large walk in closet with drawers across from it. Both tvs in the suite were smart tvs and had Netflix and YouTube, unlike some of the other hotels in the area. The added wipes for the remotes and toiletries were a nice touch. Overall a very nice, spacious suite.
How did this place get good reviews? Itâs awful.
The location of this hotel is literally on top of a ghetto room by the hour motel next door. Didnt feel safe parking my car overnight and was watched by homeless people in the parking lot unloading my car. Breakfast was extremely underwhelming and they had servers for drinks but not for coffee, that was self serve. Servers also brought you silverware which I am guessing was the way the kept motel guests next door from coming over for free food. I donât know how this hotel got such great reviews. It was 96
Degrees outside and my room was a hot 77 when I checked in. I turned the air down and went to dinner and came back and it was still hot and air didnât seem to be on when I left. I went down to front desk who informed me the air conditioner is motion activated, so if you are not in the room it does not run. They did say they turned the mode on to VIP which apparently means it runs without the motion sensor because I complained that the air would shut off when I was sleeping, which they agreed it would, but if I got up to go to the bathroom, then it would kick back on. We also didnât use the outdoor pool because itâs 5 feet from the ghetto motel next door, literally. Only positive thing was the beds were comfy.
very nice hotel I would definitely stay there again, especially convenient that I was able to call and the shuttle came very quickly to bring me to the hotel. A little perk for people who like to use the gym in the hotel itâs open 24 hours..
The inside of this hotel was excellent! Clean room, lobby, and restaurant. I loved having a suite with a bedroom. Outside of the hotel felt unsafe & surrounding buildings were dirty and unkept. We had no issues with safety but I did not feel comfortable walking to my car solo after dark in this area.