I stayed here for four days and absolutely loved the experience. The property itself is unique and eclecticâunlike any hotel Iâve stayed in before. Itâs in a prime location, close to everything, and having a restaurant on-site was a huge plus. The food was delicious and convenient after long days of exploring.
What really stood out, though, was the amazing staff. Huge shoutout to Luis, Harold, Christian, and Jailer. From carrying my bags, helping with transportation, resolving taxi issues, to sharing thoughtful local recommendationsâtheir kindness and attention to detail were unmatched. Highly recommend staying here if you're visiting Cartagena!
The staff and the hospitality of this hotel was so amazing! Beautiful eclectic hotel, delicious food and drinks, clean rooms, and an excellent customer service. A big shoutout to Mauricio and the rest of the Casa Lola crew for their incredible service!
Staff was very attentive and nice but the hotel is in an area which felt like being in the middle of a carnival and the rooms are over done with not such good taste. Insufficient space for your stuff and the bathroom was very tide No hot water in the shower Lots of âweird thingsâ happening in the street
Casa Lola was great! The staff was so helpful and welcoming with each thing we needed. Each time we left/returned we were welcomed by air conditioning in the lobby. The design of the hotel is incredible and very unique.