Skip to main content
Entire apartment

Westerly

3.0 star property
Apartment with outdoor pool, near American Airlines Center

Choose dates to view prices

Westerly features a rooftop terrace and puts you just a 5-minute drive from Kay Bailey Hutchison Convention Center and American Airlines Center. There's an outdoor pool, and apartments offer washers/dryers and Smart TVs.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Non-smoking

Main amenities (6)

  • 331 smoke-free apartments
  • Outdoor pool
  • Rooftop terrace
  • Self parking
  • Gas grills
  • TV in a common area

Feel at home (6)

  • Washer/dryer
  • Coffee/tea maker
  • Elevator
  • Digital TV service
  • Gas grill(s)
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking | Iron/ironing board, free WiFi

Apartment, 1 Bedroom, Non Smoking

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking | Iron/ironing board, free WiFi

Apartment, 2 Bedrooms, Non Smoking

  • 1098 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Similar properties

Lobby
HYATT house Dallas/Lincoln Park
Park Cities
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 1,011 reviews
$101 nightly
The price is $119
Jun 8 - Jun 9
Total with taxes and fees
HYATT house Dallas/Lincoln Park
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
411 W Commerce St, Dallas, TX, 75208

What's nearby

  • Trinity River - 12 min walk - 1.0 km
  • Reunion Tower - 3 min drive - 2.6 km
  • Dealey Plaza - 3 min drive - 3.0 km
  • The Sixth Floor Museum at Dealey Plaza - 3 min drive - 3.0 km
  • John F. Kennedy Memorial - 4 min drive - 3.0 km

Getting around

  • Love Field Airport (DAL) - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 25 min drive
  • Dallas Medical-Market Center Station - 9 min drive
  • West Irving Station - 19 min drive
  • Dallas Union Station - 29 min walk
  • Beckley Stop - 28 min walk
  • West End Station - 29 min walk
  • Greenbriar Tram Stop - 30 min walk

Restaurants

  • ‪The Manhattan Project Beer Company - ‬4 min walk
  • ‪Taco City Y Mas - ‬7 min walk
  • ‪Winsome Prime - ‬20 min walk
  • ‪Trinity Groves - ‬17 min walk
  • ‪Henry's Majestic - ‬3 min walk

About this property

Westerly

  • Westerly features a rooftop terrace and puts you just a 5-minute drive from Kay Bailey Hutchison Convention Center and American Airlines Center. There's an outdoor pool, and apartments offer washers/dryers and Smart TVs.

At a glance

DONE

Property size

    • 331 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 7 per day)
    • Free offsite parking within 20 ft
    • Street parking available
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Covered self parking on site (USD 7 per day)
  • Free offsite parking within 20 ft
  • Street parking available

Food and drink

  • Toaster
  • Coffee/tea maker

Entertainment

  • 40-inch Smart TV with digital service
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Gas grill
  • Outdoor furniture
  • Firepit

Laundry

  • Washer/dryer

Work spaces

  • Coworking space

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In the city center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 331 rooms

Fees & policies

Parking

  • Covered self parking costs USD 7 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Property Registration Number 363894853

Also known as

Westerly Dallas

Westerly Apartment

Westerly Apartment Dallas

Frequently asked questions

Is there a pool at Westerly?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Westerly?

Sorry, pets aren't allowed.

Is parking offered on site at Westerly?

Yes. Self parking costs USD 7 per day.

What are the check-in and check-out times at Westerly?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Westerly and nearby?

Westerly has an outdoor pool.

What's the area around Westerly like?

Westerly is in West Dallas, a short 15-minute walk from Trinity River.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Westerly Reviews

7.2

Good

7.8

Cleanliness

7.4

Amenities

7.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Location was central to most places. The apartment lacked some basic amenities like electric kettle and blender. Overall it’s great place to stay.
Adetunji, 4-night trip
Verified

10/10 Exceptional

I had a fantastic stay at Westerly! Communication surrounding the check in was flawless and it was nice to have a convenient parking option on-site. The rooms were very comfortable and are just as advertised in the photos. Would very much recommend to any family/friends travelling to the Dallas area.
Bradley, 1-night trip
Verified

10/10 Exceptional

Had a really great stay! The check in process was very easy and all messages from the host made everything a breeze. The unit was very clean and quite spacious. Very easy to get to a number of nearby bars/restaurants/attractions. Would highly reccommend.
Bradley, 3-night trip
Verified

8/10 Very good

The kitchen is newly updated and very beautiful. Full size refrigerator and stove if you decide to cook. Cute, nicely but basically decorated. Grateful for access to the pool and the gym. The bedroom could benefit from having a TV in the room. The bathroom could benefit to have a trash can. The bathroom is furnished with shampoo, conditioner and body wash. Registering the car was a bit confusing but we figured it out. Customer service was great whenever I called or messaged them. The bed was comfortable. The building was quiet. No rowdy neighbors. I would recommend.
Keisha LaShawn, 2-night trip
Verified

8/10 Very good

Check in instructions a bit confusing but I managed. Room was nice. Beds comfortable. Balcony had a bees nest/hive so we didn't get to enjoy the view. Would stay again though.
Rodney J Walters, 3-night trip
Verified

6/10 Good

Check-in was rocky. Called company for guidance and was given false information. Carrying luggage was a very long walk from vehicle to apt due to being told we had to unload from lobby. Then got locked out of room and had to call back to have locks reset. Garage parking was nice but the daily registration is ridiculous. Missed registration by 30 min due to a nap and vehicle was towed away. Which then had to be retrieved in the middle of the night from a very sketchy area and was very costly. Tow also destroyed a tire that then had to be replaced. $600 nap made us rethink staying again. Trash valet made horrible messes that they didn't clean up and the lobby was being remodeled/cleaned shutting down front elevator. Pool was beautiful but freezing due to sun never hitting it. The apartment itself was wonderful and comfortable. Beds were outstanding. Towels were still wet at check-in
Amanda, 4-night trip
Verified

6/10 Good

Graduation Trip

I rented 2- 2 bedrooms Pros: Location, unit was beautiful outside the issues. Amenities Cons: Parking because you have to register every single day or you will get towed. They should provide a parking pass for the actual unit. One of the rooms had bugs, sprinkler in bathroom was dripping water, one of the bathroom light were extremely dim going out. The elevator on the second floor does not work which I asked prior and was told yes (Elevator to take you to amenities). Car got towed because of parking and cost almost $200 for them holding it less than 3 hours. As a guest who’s on vacay you shouldn’t have to worry about your car. The nozzles on the bottles for soap in the units don't work. No cleaning supplies for guest staying longer than 3-4 days. The sofa is not a pullout and can fit a child comfortably not an adult. Only 1 TV in the 2 bedroom unit that houses up to 5 people.
Britney, 2-night trip
Verified

10/10 Exceptional

Great stay!!
Ceecee, 3-night trip
Verified

10/10 Exceptional

Great Stay!

Easy stay and great accommodations. Would definitely stay here again!
Amanda, 3-night trip
Verified

6/10 Good

The stay was only ok. They need new sheets, they’re all stained, the thermostat kept going out and I had to call three times in order for someone to come out the second time, and the location is a lil stechy
Jotara, 4-night trip
Verified

2/10 Poor

This place has no business on Hotels.com. Check in is the most ridiculous you've ever had. Building is totally disgusting, there was urine in the elevator and everybody's trash was in the hallway. The room was far more depressing than the photos make them out to be. Check google reviews on this place before you book.The building is well known for bedbugs. We left immediately and was given no refund from the Westerly or hotels.com. Very disappointing!
benjamin, 5-night trip
Verified

10/10 Exceptional

So clean and nice, would recommend and so close to downtown!
Gloria, 3-night trip
Verified

10/10 Exceptional

We enjoyed ourselves felt like we were at home ❤️
Takeisha, 2-night trip
Verified

10/10 Exceptional

Fantastic
Matthew, 13-night trip
Verified

6/10 Good

The whole stay was great. I just want to point out three points of improvement: - The check in time which was 4pm while the initial shared communication was 3pm. - While checking out, the access code to the suite locked you out automatically even if you still have time to check out. I had to call for assistance, which led to extra costs unplanned. - The wifi network mentioned at the origin was not existing, so i had to share the list of available networks.
Victor, 3-night trip
Verified

6/10 Good

Our stay was satisfactory overall, but the condo itself was quite average. It lacked some basic essentials such as large bowls to mix for salad or pancakes, salt, pepper, sugar, tea, and extra towels, which would have made the stay more comfortable. The hallway carpet is very dirty with stains. Also the elevator was not working at one point and no clear exit or posted directions to the stairs was given. With a few small improvements in amenities, it could be a much better experience
Mohamed, 3-night trip
Verified

8/10 Very good

Good choice for a good price

The apartment met expectations. It’s a comfortable place that’s well equipped and has a stylish contemporary design. I chose it for its full kitchen and location close to downtown and both were pleasing. Cold air conditioning was great with outside temperatures in the 90s. It’s a seventh floor unit so has a nice view from every room through large windows allowing for light and bright spaces. Street noise was somewhat present, mostly noticeable in the mornings , but not disruptive for me. I did not get a chance to use the amenities such as pool and gym, but they looked nice. I would stay here again if back in Dallas.
William, 4-night trip
Verified

6/10 Good

There is a jail about 1mile up the road. Didn’t even notice but good info to know. The outside balcony was not usable due to active bee nest. Property management did offer to move complex but was not good for our needs. Did not offer any money off stay for being inconvenience and lack of usable space which is the reason for the low stars. The lobby was nice and pool was cool. Parking horrible. No remote to use garage.
Zoom in to floor for bees nest
Tiffany Ryder, 4-night trip
Verified

2/10 Poor

Do not stay here.

Couldn’t find parking tag or fob, no note on where it would be, no instruction on how to get to the suite (two buildings) it’s a maze, got locked out of quite for no apparent reason other than the code wasn’t working, called for assistance and they remotely unlocked. 0/10. Elevator broke on us, called emergency twice. They never got signs on them until my second complaint.
Victoria, 2-night trip
Verified

4/10 Fair

-SAFETY CONCERNS: This property is located in a very sketchy neighborhood. I advise contacting Dallas Police Dept for a full list of reported crimes non-violent and violent for this area. -LIMITED ACCESSIBILY: There are very limited ways to access the building due to locks that are visible. -INEFFECTIVE COMMUNICATION The communication was extremely inconsistent after securing the reservation. There were no specific instructions on which elevators to use. Which is poses an inconvenience as many of the ways to enter the building are locked. -An example of the poor written communication is when the property sent parking instructions- they did not include the link in the email. This posed an inconvenience and vulnerability for the guest. As a courtesy it would have been great to have the link each email. Expecting the guest to dig through the various emails is not welcoming. -SLOW RESPONSE TIMES: The elevator was out of order the morning I checked out. The office was not yet open. I walked half of the building to find an entrance. Again many of the entrances are secured with huge locks due to the activity in the area. -I have called and emailed the property since my stay. They continued to ask for times to speak with me and it took them 9 days to do so.
Kimberly, 3-night trip
Verified

2/10 Poor

The worst experience I have had with a rental property ever!! Started out terrible when while at the front door of the property,KAISER said I didn’t get a code for entry of the unit was because I didn’t call an let them know I uploaded my documents?. Parking was extremely frustrating, difficult and confusing. I reached out several times to get clarity. I was told by ARIAL M. I would be compensated for the first night because of the complications. Two of the 3 elevators were not working. Transients were in the trash in the back entrance of parking. Upon leaving,my rental vehicle was towed allegedly at 8:36 am according to the tow receipt which was not true because I went to the vehicle at approximately 8:25 to head to the airport and called the property to report the vehicle missing at 8:34am causing my daughter and I to miss our flight home. Check out is listed as 11:00 and someone tried to enter the unit at 10:40. I had to pay $340 to get another flight home, missed an important Doctor appointment and had to make arrangements for someone to pick up my son. All because this property illegally towed my rental vehicle. Telling the entire truth, I will admit the property did immediately reimburse for the tow. However that was all that was done to compensate this rental property trip nightmare. I have asked that this property be removed so that no one else would ever experience what my daughter and I went through. Probably will not happen so please,please, please be advised!!
Sherinda, 3-night trip
Verified

6/10 Good

Kee, 3-night trip
Verified

10/10 Exceptional

Ernestine, 6-night trip
Verified

8/10 Very good

Miriam, 3-night trip