Arriving from regional vic with limited time, we expected a check-in, freshen up & to make our meeting on time. Unfortunatly, our access key didnt work, the phone number given was not attended on Sat & staying in Gibb St & having to walk back to Albert St to replace key. Not a good start.. now we could walk back to the appartment, change & make our way to our meeting, late unfortunately.
The reception staff assisted us & was helpful & the property would have been more than adequate if not for a simple tech failure. A swipe key not coded correctly to give us access when we reqired it!
Very pòor form!
Respectfully