Great hotel, from check in to the very nice, updated and clean room. I have significant allergies and there were no strong scents or fragrances. We will definitely stay here again!
The staff were very friendly. The hotel was clean and well taken care of from the time we stepped in the front door to our room. The room was nice. Would definitely stay here again.
The Residence Inn by Marriott has now become my #1 hotel of choice! I appreciate everything about this place. The next time that I'm in Springfield I will definitely be lodging here!
We were given the key to our room, went to the room, swiped the card and entered only to find the room was already occupied. The occupant was quite startled and quite perturbed. NOT cool.
The next room we were given had a toilet that overflowed upon flushing. Got it fixed...only to run into the same problem with the same toilet the next morning. Again - NOT cool.
We liked everything about this property. Starting with the friendly check in desk staff, to the, to housekeeping, and the breakfast help. This is one of the best experiences we have had traveling.
The Best extended stay hotel in Springfield, ILLINOIS. Cost more but worth it!! Best breakfast! They also serve food and drinks on selected days during the week - complimentary to your stay. The manager of guest services is professional and friendly. The general manager is awesome as well.