I paid 300⏠for 3 nights for a cabin.
Checked all the pictures of the hotel and it seemed nice.
After check in, I went to my room and was very surprised to find a tiny room with no space to move or to put my bags in. I stayed one night there and it was awful. The tiny space was humid, very hot and the aircon was just above my bed, I had to switch it off so I didnât get sick during the night. No possibilities of changing rooms or getting a refund for the next 2 nights. Very dissapointed.
Small room which corresponds to the description. Everything is optimized.
The lonely shortcoming : the WiFi is not reliable enough (couldn't have my VoIP call)
A short stay in Singapore in Kai hotel, very well located, near Raffles shopping arcade, little india and Haji Lane. Major drawback is the size of the room, too small. Not enough space to open the suitcase unless to use the bed..but the price remains attractive
So, I want to clarify that Lion Peak Hotel Purvis doesn't exist anymore. I showed up with my booking, and I realized the entire hotel closed down. Thereâs miscommunication there between Expedia and the hotel company. Arriving at a hotel that didnât exist anymore definitely sent me into panic mode.
However, I was able to carry my suitcase to another hotel by the same company, Lion Peak Hotel Bugis, and my stay there was very pleasant. Seeing that I prepaid for my Purvis accommodation, LPHB gave me a nice room with a window. Housekeeping staff was lovely and attentive.
I stayed for 23 days alone while waiting for my apartment lease to start. Great location. No fridge, but that was totally OK, because there were many restaurants and 7-Elevens nearby. Desk staff were also nice and helpful too!
I would caution families that hotel walls are very thin so the hallways could be noisy at times, but that didnât bother me at all.
Very pleasant experience!
Small rooms, but staff friendly and helpful (only one man - who does it all!). No desks in the room, not really for people needing to do work on laptop etc.
The property was so convenient and accessable to all shopping area, restaurant and place to hangout the only thing i dont like is i book the place with window and what is in the picture, but when we reach there no any window its totally diffrent than the picture
Air-con malfunction during middle of night and unable to get someone to fix it.
Have to bear with the heat and was trying to sleep through the night until itâs being fixed next day.
Not a pleasant experience for one night.
I am appalled at the level of cleanliness in a hotel in Singapore. It doesn't matter whether the hotel of 6 or 3 stars, there has to be some sort of benchmark for cleanliness and hygiene that any establishment must adhere to. Basic cleanliness is prerequisite that any customer MUST expect without having to demand for it.
1. I arrived and checked in late at night to unnecessary drama. The receptionist could not get approval from American Express because she utilised the pay wave function repeatedly without any success. I suggested that she use the manual method, her response was, âWe do not have that facility in this hotel. I suggested she call the manager and when the manager came on then, he told her to use the manual method and stick the card into the machine. Something she kept insisting they did not have.
There was a bad smell coming from somewhere in the room. It was already last midnight and after the hassle of checking in, I did not think the staff was competent enough ti deal with any other problems. And when I went to the bathroom and lifted the toilet seat there was an unhealthy amount of mould that you wouldnât even find in a public toilet in Singapore. I left for work and meetings in the morning hoping to bring this up with someone, but no one was present at reception.
When I returned at around 5.00 pm, the room was not cleaned nor made up.
There no signage for hotel , you have walk through a restaurant to get to hotel ..lol.and use fire exit to leave when it is closed . To get in you have go another hotel at 23 Middle street and asked to let in by the fire exit through the restaurant kitchen .
The room was modern and comfortable
It a hotel that was not
This is a hotel to avoid
The property was just bought from the former Kai Hotel and is really not ready for full operation as it is clearly understaffed. First day I checked in, there were no staff at all, and was assisted by staff from the other Lion Peak Hotel at Raffles. In the following days there was only one staff who did everything! ..... from front office to house cleaning! He did the best he could but clearly the fault lies with management. Centralized air conditioning seems to not go lower than 25 C (even though the thermometer was adjusted to 21-22 C) and it was too warm for a comfortable sleep. Water heater seems to be maxed at lukewarm (which seems to be a cost saving measure that I also encountered with other budget hotels). This is actually more of a boutique hotel and the room amenities were actually good. I had a huge bathroom (but poorly lit) and the two twin beds were adjustable slumber beds! So the issue is staffing more than anything else.