Could not set the current time on the alarm clock
Could only set the time for alarm.
Room had been renovated but they forgot to fix the tracks of the shower doors.
Prefer small individual use shampoo and conditioner and lotion bottles. The large dispenser type came off the shower wall and dont like quality of what is in them.
Staff was very helpful. We booked a one bedroom suite, but there was a maintenance issue with that room. We were given 2 studio suites at no additional charge. The property is undergoing renovations. Our suites were nicely updated. The elevator is located down a long hallway and around the corner from checkin, so itâs inconvenient. There is only 1 elevator and there was a wait.
Very poor overall
Check-in - was greeted and the. Told to wait a minute. Left at front desk for 5 minutes whilst staff member went into back room. 10 minutes later she re-emerged with no explanation for the delay. Given room key and told room 601. Went to 601 to be greeted with an open door and staff member inside mending something. That is the only reason we went in that room.
Only on leaving the room to get backs from the car did we realise we had been told wrong room number.
Digital key was for room 604. Good job we checked before shutting our belongings in a room that wasnât ours!!!
Floor 6 had been renovated so was relatively new but still looked the same as the rest of the hotel. Not much of a renovation!!
Housekeeping and maintenance staff were forever hovering around riding the lifts - almost like they were avoiding work!
Greeted on one journey in the lift with maintenance staff laying on a table they were moving floors!!!
Breakfast was extremely poor with a very limited choice. Breakfast was guarded closely by a member of staff to make sure food was not removed from the area. Who was gonna take that anyway???
Generally not a good impression and will NOT be stopping here again.
Box spring had exposed stains , black mold under soap holder in bathroom, shampoo and body wash bottle provided were empty. Entire hotel smelled like marijuana. Not to mention they gave me the wrong room
Number so my key card didnât work. They come up 10 minutes later after we had to wait in hall unlocks door and letâs us in. Makes up some lie the door battery not working but will get us. New key card . There was liquor on the table with personal items and money and trash visible upon opening the door . He acted like that was normal and walked off and lest us in that room . We walk around confused and upon further inspection realized someone was actually already staying in that room and their clothes and shoes were in there . We were mortified. We had to walk back in the hall and call front desk and wait again for our correct room. I like the hotel layout . Nice size to rooms but need some serious deep cleaning. Staff was very nice and mistakes happen, but this was a big one.