Our cabin was very nice. The extras (shampoo, kitchen utensils, etc were appreciated.
WE enjoyed our stay, but there were a few problems:
The lights were too dim.
The blanket was old and thin.
There were some stains on carpet.
Your signage is very difficult to see. We had a difficult time finding your location, even with internet search.
Thank you!
Communication with the community was exceptional! Accidentally entered wrong date of arrival but attendant from the facility called me immediately and kindly changed the date without hesitation and even offered a better room. It was Christmas eve and the office communicated to make sure they would still be in the office when we arrived to ensure we received keys. They waited until we arrived and check in was so easy. The cabin was very clean and cozy and the view was amazing! Thank you Jenny for all your help!! Will be returning again!
Worse stay EVER!!!! Me and my kids were so disappointed to find out the area provides NO way to get around. I had fun activities planned for our Christmas trip but was NOT able to do ANY of them since it wasnât in walking distance! And to make matters worse, I missed my return trip back home on greyhound and the property still charged every hour I went over checkout time even though they knew the situation!!! Never going back!!!
We reserved this cabin while searching for future vacations in Deep Creek. Very roomy attractive cabin among several individual cabins conveniently in McHenry. We were greeted by very friendly Jenner who gave us the checking info and directions for parking in front of the cabin. Two queen beds and modern kitchenette, bathroom and TV . Very close to grocery store, restaurants and coffee. More indoor lighting would have been welcome.