Unfortunately, on Sunday night, the air conditioning in our room stopped working. The temperature rose to 75°F, and it made it very difficult for anyone in our group to get any rest. I reported the issue to housekeeping and attempted to speak with the front desk, but they were understandably busy assisting another guest at the time. I attempted to reach out directly to give your team the opportunity to address this issue before I left a review.
This was a one-night layover on our way home from a family trip.
Pros: large room with sofabed and large bathroom. Good breakfast options, pool easily accessible, staff very friendly. Parking was easy and close to the lobby.
Cons: room did not cool down as much as I'd like. Sofabed not very comfortable, but easy to set up and linnens were prepared. Translucent panel on bathroom door meant going to the bathroom in the night lit up the entire room. Hot and cold breakfast choices but no plain scrambled eggs (had spinach egg cups and hard-boiled eggs).
Helpful and friendly staff, easy check in. Breakfast was sufficient (ran out of eggs) with enough to choose from to make everyone happy. Would return if in the area.
It was a nice stay! My daughter woke up with the flu and we stayed right up until our checkout time and the cleaning ladies were so sweet about it! The seemed genuinely concerned about her. Thank you for the warmth and care!