Great location for downtown Kuching, great views, nice pool and really lovely staff. Breakfast very good and with lots of selection. I recommend for a stay in Kuching.
My stay at the Waterfront Hotel was the best hotel experience I have ever had. The length the staff will go to in order to meet your requests is simply amazing. The hotel has it's own app with which you can chat with the staff at all times - yes, even in the middle of the night. They are extremely helpful and courteous. The true stand out of this whole experience. If nothing else you should visit just for this.
Luckily, there are also other things to thoroughly enjoy at the Waterfront. There's the big and varied breakfast buffet where cooks will prepare custom omelets and Sarawak laksa for you, every day has a new flavor of freshly made fruit smoothies and a barista carefully prepares your coffee.
Then there's the pool area which has it's own bar. And let me tell you: the bartenders know what they're doing. Carefully crafted cocktails made to your exact specifications. You don't even have to ask for customization - they will make sure to ask you for it.
If shopping is your thing the hotel has a direct access to the Merdeka shopping center which has lots of stores. I just used it for the ATM though.
Rooms are kept very clean and you can pick when you want the room cleaned through a smart, little system located on the wall in the room. There's an option for privacy and one for cleaning. Cleaning was perfect. Also, I had a King River View room and the king size bed was amazing.
If you are going to Borneo make sure to stay at the Waterfront Hotel!
Terrible check in experience , huge suite but extremely tired , free standing bathtub which was not fixed to the floor . Dirty carpet , windows not closing very well or with screws. Tired hotel, definitely not 5 or 4 star property. Limited buffet , forget the croissants , impossible to eat âŠ
Great location and very helpful staff. Rooms are looking a little dated but they are large and very comfortable. Great bed. Very good breakfast. A little black mould around the shower that should be removed. But this is a minor flaw for an otherwise excellent hotel.
The hotel is connected to the shopping mall so it's really convenient. We really enjoyed the club lounge (staff there is really nice!) and they even provide the airport transfer for free which is a big plus. We didn't expect too much of the hotel but the hotel is much nicer than the photo on their website. We strongly recommend to stay the club room if your budget allowed.
Dejligt centralt beliggende hotel i god 5 stjernet kvalitet. Vi havde et club floor vÊrelse (meget smukt med hÞje vinduer og udsigt over floden). Adgang til lounge med inkluderet eftermiddags kaffe / te og diverse kager. Kl 17-19 happy hour med gratis vin, Þl og enkelte cocktails og lÊkre smÄretter