our room was across the street in the annex of the hotel. so away from the main lobby area. Looked like the annex was being renovated as when you walked in , looked like they were about to put carpeting down. room was on the street - noisy and hot. no fan available and no water in the room except from the faucet.
Staff were very helpful friendly. Food and drink was good there was somd live music that we enjoyed.
The toilet in the bar area smelt disgusting needs a good deep clean. Ross was ok but definitely not 5 star
We loved Pitlochry and McKay's and the spaciousness of the cottage. I will say it was very loud at night with people going by and cars and house is very loud when anyone moves around. Ear plugs definitely needed for a good night's sleep.