I checked in after dinner because I had to wait at the time of check-in. "Although the timing was bad, the service was very good, and the reception and the restaurant staff were kind." The view of the restaurant is wonderful.
I would like to stay at this hotel again.
The staff are kind. For example, when I hung out the laundry in the room in the morning, they left the fan running so that it would dry well. But there is no excessive service. There are various types of breakfast. The linen is clean. The linen is getting old, so I think it would be more comfortable if it was changed. I appreciate the kindness during my stay. It is my home in Mumbai. I will come to stay again.
That location was great. However, the room was dirty. the toilet seat and lamp shades were stained, bed, and pillows need to be replaced. The pillows have black mold on them and the bed the the lamp shades are stained. To add I got bit up by bed bugs.
Nice room and clean, the main building doesnt look that impressive but when you get to the 3rd floor there is a step up in quality. The rooftop bar and restaurant was convenient and provided great views. A number of attractions were within a short walk including the gateway to India and Taj Hotel. Only downside was our room was next to reception so was a bit noisy at times when trying to sleep
The staff were friendly but it is more run down than the pictures.
Evidence of the Mumbai humidity with damp ceilings in the bathroom.
The kettle looked worse for wear.
Given the excellent location and the low price compared to hotels down the road I think this was a given.
The location of this property is excellent. The hotel is clean. The highlight is the personal touch. Along with the other managers I dealt with Sahil, a thorough gentleman. He went out of his way to make our stay as comfortable as possible.
Very comfortable rooms and such friendly, helpful, charming staff. The Bay View restaurant at the hotel also has wonderful harbour views, fabulous food and lovely staff. I highly recommend this place.