We usually stay at the Element West whenever we come to Edmonton. On this stay however, we noticed that the quality of the breakfast has declined, the rooms are starting to show wear and tear and not as spotless as they used to be. Also the pillows are very flat once you sleep upon them, you need to shove about 3 into one pillow case to make a 'regular' pillow. THe pool and fitness was also closed this time for renovation, and no prior mention was made.
The staff are still fantastic, great location, underground parking is a plus.