It is a very beautiful hotel building including a nice restaurant and pool with great views into Tivoli gardens. I also liked the free convenient access into Tivoli. However, there were disappointments during our stay. Upon entry into our room, there was a large hair found on the pillow and an empty trash potato chip bag in the armoire, which made the room feel not clean. There wasn’t any conditioner available in the shower. The room faced the train station, and we could hear people talking loudly on the street all night. There was also loud annoying dance music until 1:30am, which did not allow me to sleep. (I called the receptionist to report the loud music, and at least they gave me a nice goodie bag the next day to try to make up for the inconvenience.) I asked the staff specifically about fireworks in Tivoli, and asked the start time. They said fireworks started at 10pm. We waited ALL DAY until 10pm for the fireworks, and were very disappointed that there were no fireworks. Apparently, the fireworks are only in the summer time. When leaving our hotel, the staff member wasn’t polite and didn’t help us with most of our luggage into the Taxi. My 74 year old disabled mother had to load her own heavy luggage. I expected better service and quality, especially at the high prices charged for this hotel.