Hotels in Zululand Rhino Reserve

"Our airconditioning broke down, it was almost midnight and we had to change rooms. I was tired and I forgot 2 dresses in the closet in tje old room. Next day we left early. Later I found out I forgot my 2 dresses. They found only one, one disappeared? I asked them to send me my dress, almost 5 months later they still didn’t send my dress. I ask every week, where’s my dress, they ignore me. "