I want to start this review by thanking their staff for their exceptional services. Since I am not their target customer, my experience in 8/2024 may help others.
1. They have many pods. However, there are only 4 x 24-hour parking spots and a few more 9 PM - next day 4 PM spots. You might be able to find street parking. I think this is something drivers should consider.
2. This may be a training or misunderstanding issue. On that day, I could only check in with a passport or Canadian ID. Since people from the US can cross the border with US IDs, this creates a situation for those travelers. I was lucky that I had my passport. But what if I don't?
Again, I really appreciate their staff for the services I received. However, travelers should also consider some of the limitations.