Have stayed her previously and although rooms are in need of being updated, were always a decent size and perfect for what we needed location wise.
I booked the same room as always, double room, not a small double, but this time we were given a tiny room, which i knew would be as was in a corner between 2 other rooms.
The heat in the room was awful, i couldn't sleep, bathroom was tiny and could not move, definetly not the rooms we'd had on the previous 2 occassions.
I booked a few weeks in advance but the only difference was i didn't book direct and feel we were penalised due to this as they offered an upgrade and kept emailing me this all week, but of course I'd have to pay.
I used a blue light code for 12% off but they offer 25% on their own Thistle website so feel it was really not fair and we certainly wont be staying here again as this room wss awful and should really be priced as a small double.
The shower was also not fit for purpsoe as even when standing in it the shower tray was filling up and nearly flowing over into the bathroom.
Quite disheartened as we have stayed before and chose this over another hotel we regularly stay at due to the discount.