6/10 – Goed
15 nov 2025
Check-in Problems: Requested early check-in at 10:15 AM but waited 4 hours in lobby with no communication. Staff failed to inform us our reservation was moved to another building. Traveling with elderly mother, daughter, and 6 bags made this especially difficult.
Room Issues: Upon arrival at new building, room still wasn't ready (another 30-minute wait). Room had broken shade, extremely thin sheets, and only 1 towel for 3 guests.
Overall: Terrible communication, inadequate amenities, and poor preparation made this stay unnecessarily stressful for our family. Would not recommend due to lack of basic service standards.
alma
alma, gezinsreis van 3 nachten
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