4/10 – Redelijk
9 oktober 2023
I actually booked a room with a view but we have got a room at the fifth floor with a view on a balcony.The blankets in the room were dirty and have not been changed before arrival. The curtain fall down when the staff wanted to open it. The bathroom looked like under construction.
The room has not been cleaned the second day, they didn't care.
The staff was behaving quite apatic.
The only positive at this hotel is the magnificent view at the pyramids from the terrace and sound&light show for free.
All by all a big schok after stay in Kempinski hotel in Caïro where the service is above expectations.
I don't recommend this hotel.
Iva
Iva, gezinsreis van 2 nachten
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