Our family usually loves this place and used to go there every year. But this year, they are in the middle of remodeling some of their buildings. And while trying their best to make it work, I personally thought the constant noise ALL day long while trying to relax by the pool was too much. Sometimes we could barely hear the music the staff was playing. You could also see the dust coming out of the windows and spreading all around. So ideal, especially for us with a young baby and toddler.
I received a message from the hotel but just a couple of days before we flew there, and I was hoping the disruption from the remodeling would not be that bad... Looking back, I wish we had gone somewhere else for this time and until they are done with all construction work.
Now, as far as the staff is concerned, we loved them, especially the staff from the Kidz Club: hat off to Miss KitKat, Miss Melisa, Miss Perla and Mr Mario! You guys rock and our daughter, Chloe, had a fantastic time with you all - thanks again!!