6/10 – Goed
20 september 2024
Please note, this hotel has no physical reception. Everything goes by the Libere app.
We had a room on the ground floor located next to the lobby. So you hear every guest coming in and out. The hotel is located next to a club and some bars, so you hear people talking/partying on the streets.
If you don’t mind these sounds, this hotel is pretty good, but for us it was too noisy.
The room was well equipped, but the bed was too hard to my liking.
We ordered breakfast as well during the stay, but would recommend to have breakfast somewhere else. There is not much choice and you get better value for money if you go outside for breakfast (bar Rodilla is just around the corner).
However, there are positive things to mention as well. The online communication is pretty good and the app works great. If you need personal assistance, you can call them 24h. We needed it once as the breakfast room was closed. They apologized for this and recommended to have breakfast somewhere else as they couldn’t contacted the person who was running the breakfast room. We were offered to declare the costs and they refunded the cost of their breakfast. So, very good customer service.
The hotel is located in the old center of Madrid and every highlight of Madrid, restaurants, museums and the palace is within walking distance.
You can even book a free walking tour in Madrid with a guide via the Libere app.
Overall, we didn’t had much sleep due to noises, but we had a great holiday after all.
Julian
Julian, romantische reis van 6 nachten
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