I cannot say enough about how exceptional this hotel is. Everything, from the staff to the room, was perfect! Nell went above and beyond to take care of me. As a solo female traveler visiting Italy for the first time, I felt completely safe and well looked after. The staff accommodated an early check-in and ensured I reached my next destination safely, even after the transportation company made an error. The area around the hotel is safe, and despite the noise outside, the rooms are soundproof, providing a peaceful stay. The air conditioning was just right, there was plenty of hot water, and the breakfast options were excellent, with all the specialty coffee you could wish for. They also arranged fantastic tours at great prices. I promise, you can't go wrong choosing this hotel. The location is conveniently close to everything!