6/10 – Goed
15 nov 2025
The sheets feel cheap and almost plastic, like they might be waterproof?
They were very confused and uncommunicative at check in- she took all my information, then told me to wait a minute and walked away into a back closet for almost 10 minutes. Multiple other staff walked to and fro and not one asked if I was being helped. She came back and I asked what was going on, and she said she wasn’t sure if housekeeping was done yet and couldn’t get an answer. I asked if I could go up and look or just drop my bags and change because I had to go to an event, and she said no and that’s not allowed. I asked if there was another room they could upgrade or downgrade me into, I’d be happy to pay the differences, and she said she didn’t think so. Then walked away again. It was all very confusing and the entire process took almost 20 minutes. It would have been less confusing if there was more communication or acknowledgement from the front desk that it was not a great experience.
Devon
Devon, zakenreis van 1 nacht
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