Positive
The staff is friendly; the room is spaciousbeautiful; the hotel is spacious/beautiful; the food is good and not expensive; the center, the bus station, the harbor and the hop-on-hop-off bus stop are a 12-minute walk from the hotel. There are several night shops about a 3-minute walk from the hotel, as well. Airport North is like a 12-minute car ride. At the bus station, you can take bus 111 to Airport South (45-75 minutes).
Negative
We had a suite. There was something wrong with the TV in the living room. So we refrained from using it. There was nothing wrong with the TV in the bedroom, but all channels were in Spanish.
The first day, we had a few channels that broadcast popular movies, but then they suddenly went black. I think these channels were deliberately blocked. In that case, block them before the guests move into the room. We thought there was something wrong with the TV.
In the bathroom, we had a fitness bike, but it didn’t work either.
The last night, I found 2 long hairs (black and light brown) on my bed. The bed was nicely made and the hairs were under the duvet. They were on the bed (not the duvet), slightly lower than where the pillows were. We had just come back from our trip to Fuerteventura. It was like 11pm and we were tired. We didn’t want to call someone to come make the bed again. So I scraped the hairs from the bed with a Dettol hygiene wipe. It’s hard to believe that the maid didn’t see those hairs. They had to be scraped from the bed.