Not very clean, bad customer service small bedroom
Took some time to check in.
Only some stained hand towel were in the room... not the best after shower
We have spent two nights here and were quite happy. Staff is helpful and room are clean and large. Maybe a little too noisy and we could hear neighbors ? Area isnât really clean and we didnât feel safe at night while in streets (like most of streets around Union square) but hotel has security staff to keep doors. However central location makes it easy for tourism, shopping and go out at night for dinner.
valet never came to get my car so i sat double parked on the busy street in the rain waiting. i finally went somewhere else. it would be nice to get a refund since i wasted over $200!