I booked tru Expedia for two nights because the pictures posted online seems okay but when you get to the area. The outside premises is dirty, trashy and needs repair and gives you a feeling of uneasiness and unsafe place to stay. No refund policy but since I paid almost $10 for the insurance on that booking my credit card wasnât charge $183 for the two nights that I didnât use.
Worst customer service ever, I tried to get in touch with them to get a refund because I had a issue that I have to attend, and they didnât pickup that phone, and when they finally did, they denied the refund, do not stay there, is a shame
I do not appreciate that they copied my credit card info. As in made a copy with my drivers license on the same page with all numbers exp date and ccv code. I asked to take the copy with me but who knows if they had more copies. I immediately turned my card off and will be ordering a replacement after this trip.
My husband barricaded the door because it seemed to have prostitution activity as well as drug activity going on around the property.
We booked it because it was cheap, so if thatâs all you care about by all means book it. But if you want safety and cleanliness donât choose here.
The place was filthy. The floor was so nasty that walking a few steps from the shower to the bed made the bottoms of my feet pitch black with grime. The bed sheets had burn marks and holes. The water heater is in desperate need of maintenanceâ the water gets hot enough to cause actual burns after running for a few seconds. There was mold above the shower head, in the ceiling. The lamp above rhe sink was not secured properly (I could spin it like a propeller.) The AC worked but was loud and sounded like it was dying. Only food options available are the vending machines. Bugs kept getting into the room. Lamp beside bed had bulb but didn't work. One single power outlet I could get to that wasn't at the sink. Cleaning staff didn't knock and would have barged in on me changing my clothes if it wasn't for the metal door later lock thing.
It was filthy. I will never stay at that ace again. Extremely bad neighborhood, drug addicts sleeping in the stairway, trash piled up in the corner, bathtub was disgusting, no amenities whatsoever. Bad bad experience
The area was unacceptable and so was the room dirty towels cigarette holds in the comforter and dirty pillow cases and people and children hanging out.
I didnât like anything, its smells bad, cigarettes burn on the sheets and itâs supposed to be none smoking but the room smells like smoke. And i saw someone trying to break in on one car so I left the place ASAP