I just spent a few hours in this hotel between two flights. However, the hotel owner and his staff were waiting for me at the airport and kindly welcomed me in Vietnam. It was much appreciated after a 30 hours travel!
So, we booked this hotel for a stopover, however, without being advised of such and not realising until the following morning (we arrived very late) we had actually been taken to a different hotel so this is the one Iâm reviewing! We had arranged a taxi to collect us to take us to our next destination and it was while waiting I suddenly realised that it was in fact not where we were supposed to be! Spoke to the guy at the hotel who explained that we couldnât stay at the hotel we had booked so were taken there, he was very helpful though in that he contacted our driver to get him to collect us, albeit an exchange on the freeway!
I book with expedia before and it got worth .last time they promis refund never got .this time same story pic on web was completely different. The place very unpleasant dirty smell and big disappoint .next i work with another company
I stayed at this location before flying out of Hanoi. The room was clean, the AC was cold, and the staff was very friendly. The next time I am there, Iâll be back!
This hotek does not exist .It is a building siteI contacted Hotels.com yesterday to tell you this with photo but the complaint got back to me with .I would like a refund.
I made a reservation of this hotel but the entrance doors were closed and nobody was seen at the reception. The neighbourhood residents helped me and found out that the owner has changed. I was told that the owner would come to see me in ten minutes but he/she didn't appear. I gave up and found another hotel nearby and paid for an overnight stay. The hotel was neither convenient nor friendly. Why did they accept my reservation first of all??
I had a super early flight so decided to stay close to the airport on my final day - this place was great for that purpose. The staff was friendly and helpful. He set everything up for my 5 am car pick up to the airport. The room was spacious and clean. There was a lot of noise coming from outside so if you are light sleeper like me, you may have some issues with sleeping - music, cars, chickens, etc. It's a good place to stay if you need to be close to the airport but wouldn't recommend it as your main stay during your trip - not a lot going on in the surrounding area.