2/10
I reserved a room and communicated that I needed a first floor room or access to an elevator due to my 92 year old mother was not able to climb stairs. When we arrived I was told that there were no available rooms on the first floor. They had already filled them. They then said I could just take a second floor it I could be refunded. We left and could not find a room and had to drive 5 more hours that night. Horrible service
Nancy
Séjour de 1 nuit