Comfy room very friendly and courteous staff and delicious food. Only criticism the room was a little dated with stains on sofa and carpet. We will stay there again.
My second day at the Forest of Arden Hotel was another good one. It wasnât 100% great as there are a few things that unfortunately let it down.
Overall, the staff are wonderful! Every single member of staff that I dealt with was excellent and could not fault them one bit.
My main issue is with elements of the service. I booked a half board rate and the fact that this excluded me from being able to have room service was quite weird, I also find it odd that you have a completely separate menu for people with a half board rate. I donât know why thatâs even a thing! I was happy to pay the difference but I was told that this wouldnât be acceptable. They donât make this clear when you book either so be aware that the food options are incredibly limiting if you book the half board rate.
The rooms also need a little bit of TLC. I had booked a premium room, which was incredibly spacious but battered up and rundown in some areas. Itâs well overdue for a refresh but it was very clean nonetheless.
The pool was also incredibly cold, and I found that the showers in the ladies changing rooms were quite dirty and smelly.
A beautiful hotel, the rooms are spacious. Our 7 year old loved the pool and the basket ball nets in the grounds. The breakfast buffett is amazing we have never seen so many options.
Lovely stay, got there early but room not ready, but had full use of pool and spa which was fantastic. Still got room keys an hour early thanks to lovely staff. Room was immaculate and food in restaurant excellent if expensive. Only quibble no air con so room was very hot
Such a lovely hotel but I had a night call out and phoned ahead to say I wouldnât arrive until 4am- I got to the hotel and theyâd cancelled my room despite already paying in full it then took 20 minutes to free up a room and get a key by this time I was falling asleep on the desk, there was any real apology for the delay. I also put a do not disturb on the door and despite that housekeeping still knocked on my room door at 9am, not a great experience!!!