6/10 – Goed
6 mei 2025
More Staff Needed
Unfortunately, the hotel was severely understaffed on this day. My room was not ready at check in (3:00) when I arrived, I had to wait 2 hours to check in. The staff who was present made ever effort to accommodate but there were not enough staff available. Also, I had a pull out sofa bed and there were no sheets, pillows or blankets for it, when I called down for them, I had to come downstairs to get them because there wasn't enough staff to cover the front desk and do room service. We made the best of our stay. The pool was nice. The complimentary breakfast was good, so many options and omelets and french toast to order. The staff who were present were very nice and as helpful as they could be. I think if there had been adequate staff, this would have been a better experience.
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