My experience regrettably was not great. Firstly the hotel, like all hotels during the 'Snow Machine' winter festival, increased its room rate by about 75% to take advantage of the Aussie revellers. I can understand that, but for that week there was no effort to control the noise by drunk youngsters returning back in the early hours of the morning, so those of us that paid the hiked up rates despite having no interest in the fewtival and paying a lot of money to go sking, had to put up with completely unacceptable noise and disruption at all hours of the night. I had one occasion where partygoers thought it would be a great idea to slide one of their groups passport under my door at some time around midnight, and then proceeded to bang on the door to get it back. I ignored them thinking they had the wrong room only to be called by reception asking me to look and see if there was a passport under the door in my room. I left the passport outside my room. I was woken up again at 2am by what I assume was the same group. I complained to reception about this situation ans was advised there was nothing they could do. So my advice to the hotel if the want return visitors in future is get some security during this week and enforce a strict policy prohibiting noise and disruption after hours. If I wanted to stay at a backpackers and have this kind of noise then I would have, but i did not expect this from a expensive hotel. It is very disappointing.