1 out of 5 stars - Completely Misrepresented Accommodations, Avoid at All Costs
I booked a stay at the Radisson Blu Resort, Taghazout Bay Surf Village based Tn the enticing photos pf the bungalows. the hotel's website, touting an "ocean view" two-floor bungalow-style layout. However, the reality was a far cry from what was advertised.
Upon arrival, I was shocked to find that the actual room bore no resemblance to the online images. There was no ocean view whatsoever - the windows looked out onto a crowded, unimpressive surrounding area rather than the serene seascape depicted. Moreover, the room was a single-floor unit, without any stairs or multi-level layout as claimed.
Even more disappointing, the website had falsely advertised the presence of a lush, landscaped garden around the property. In reality, the area was densely packed and devoid of the green, natural setting that had been portrayed.
It's clear the hotel has engaged in highly misleading marketing, using deceptive photos and descriptions that do not accurately reflect the true nature of the accommodations. This kind of blatant misrepresentation is unacceptable and has resulted in a completely unsatisfactory guest experience.
As a long-time, loyal customer of Hotels.com, I expected far better. The gap between the online promises and the actual conditions of the Hotel. Hotel.com carry some responsibility of this bad outcome.