I originally reserved, and paid for, Wednesday to Sunday when I booked 7 months ago. Due to circumstances, we were not going to arrive until Thursday. I called the week before to ensure they knew and would not give our room away. They gave our room away anyhow! The room they did give us had mold on the bathroom wall above the shower. On top of that, the Air-conditioner was not working properly and when we went to open the window, behind the curtains was full of cobwebs. Continental breakfast consisted of cold sausages, dried out bread, creamer that was so outdated it was now solid, twinkies and cupcakes served by a woman who was rude at best and, after disappearing for over 15 minutes, was rank with the smell of Marijuana. The one good thing was Phillipa who kept us stocked with clean towels and supplies with a pleasant attitude and warm smile. I will never stay here again!