After 900km driving we got a room not as we requested during the reservation, nevertheless, after talking to reception they made our experience just perfect!
Positive: staff, great picturesque location, everyday music entertainment and children activities, spa, French specialities cuisine, shuttle to the ski resort
Feedback to improve..
Breakfast: No vegetables and no nuts for vegans, would love to have more chicken/turkey options for those who don’t eat pig meat, also very important, please, put more water distributors as we found always finished
Dinner: Just great service from Felix, Cindy, Allena and a guy with beard, however, during waiting it would be nice to have a salad buffet with bread as we felt lack of it. Also for kids menu would be great to have more options. For the rest it’s nice variety of French menu. Compliments!
Spa: No doubts it is one of the strengths of hotel but pls open time slot for jacuzzi to book in order to avoid a live queues downstairs. Also we would appreciate a tea corner with fresh apples as other hotels have to refresh yourself after sauna and for better waiting process of spa access
For the rest, our overall impression is just memorable: everybody including shuttle driver, barman and chef were very accommodating and helpful. A big thanks to all the staff! Great team job! See you soon back
