The stay was awful the room was disgusting, it smelled bad and the blanket looked dirty and was full of cigarette holes.. I went to the front desk and asked if we could at least get clean bedding since he couldnât switch our room, he told me he wasnât a housekeeper didnât have a housekeeper on-site and could not access the blankets
Once we entered room we just checked out that horrible is the room. Towels are not cleaned. They have given non smoking room but we get lot of smell and also itching when we sit on the couch and chair is not in good condition. Bed sheet has a hole due to cigarette and not at all family friendly
I didn't like the fact I had to wait
2 hrs from check in to have a room, I sat in my car till ready. Then the room was still dirty stained up blankets and stuff all over floor. Also I was getting dressed for work and the man from office walks in my room and with master key
The property was DIRTY and failed to honor my reservation...I reserved Two Q-Beds and they registered me in a King and when I got into the room, objected to the King the front desk clerk tried to act as if they didn't see my reservation was for 2-Q's. The manager finally admitted they had no two bed rooms, they were under maintenance due to water damage issues...I had to find another hotel! A Horrible Experience Due To Bestway Inn FALSE ADVERTISEMENT and Hotels.com & Expedia Grifting Desperate Customers!
Staff service good, the room and bathroom towels are generally clean except chair stained bathroom door hinge broken should be replaced or fixed easily.
The hotel was too disgusting to stay at. There was actual debris on the bed and within the sheets. Used bandaids with purulent drainage stuck to the wall. Some sort of condiment smear on the bedside table. Flies/bug guts smashed onto the walls. Staircase leading to room structurally impaired. Interior doors not secured to door frame.