Due to refurbishment we were sent to another Richardson hotel called the Grand. We had problems and had to move rooms twice Staff at Grand were fantastic helpful and polite. Would definitely recommend the Grand.
When we arrived we were treated like VIP'S. We immediately had a room upgrade and given free parking for the night. The breakfast was the best I've ever had, well presented and prepared. The swimming pool was lovely and clean and although the jacuzzi was only warm to begin with it was hot after a short swim. Thank you