2/10 Médiocre
2 août 2025
Great service, but hotel is in desperate need of r
We booked a 'deluxe 2 queen beds' room. There was NOTHING deluxe about it. It had 2 double beds, not queen beds. The entrance is nice, but from there, everything is rundown, falling apart. In the room, the shower head was falling off, so all the waters was spraying the back wall and out of the shower, the refill bottles in the shower with complimentary soaps were all empty and it was starting to rust off the wall. The carpet in the room felt really gross, no one in my family wanted to go barefoot, the curtains on the window were stained and torn. The pool area is falling apart...literally, the pool was all cracked, ceiling falling down, walls must've had water damage, half of them were plastered over, but only half way repaired with plaster all over the floor. And the pool water was cloudy, kids usually wear goggles to swim underwater, but they couldn't see. The breakfast area lady was wonderful though. It is only cold, prepackaged foods and some fresh fruit. Front desk guy was nice also.
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