Visiting family in the area. Convenient to the grocery store, restaurants and great customer service. Easy access to cool sites in the area such as the Great Smokey Mountains Railroad.
Franklin Hampton Inn is in a very secure location, quiet and beautiful setting in the mountains. But it is an older building. Plumbing was slow. Breakfast great.
We travel frequently across the south east. This hotel was head and shoulders better than any others. The first thing we noticed was the crisp clean smell when entering the room. The breakfast was great with waffles, biscuits and gravey and fruit choices! Since Covid most hotels only offer minimal offerings. Would definitely stay here again!
The room we had, (a double Queen on 3rd floor) was as clean as we keep our house. The staff bent over backwards to help everyone. The hot breakfast was incredible and different every day, included with stay. I would highly recommend this hotel in Franklin to everyone.
We'd read a mix of reviews on this property. However, our experience was that the negative reviews have no merit. This was a great place to stay in the Franklin area and everything about this stay was excellent. The only caution I would offer is to be careful turning into the road that leads up to the hotel as it is at the crest of a hill. The staff at this hotel made us feel very welcome and there were a number of excellent perks at no cost. The breakfast was generous and among the best I've ever seen at a free breakfast hotel. They also had grab and go bags for breakfast on the run. All of this was at no cost. We will definitely stay at this location again.
The staff are friendly attentive and on it!! So clean and I mean deep cleaning everyday I watched for 4 days and let me tell you when you witness an employee on her hands and knees cleaning a base board and elevator walk pad I was impressed! Breakfast was great minus eggs over cooked omelets and the sausages all under cooked yes BROWN THEM DUDE or DUDET lol all serious great clean hotel and breakfast was yummy . Bed hard as a rock only flaw I bought air mattress laid on top made it 4 nights while in Visiting my friend. Great place great people