We found it very intimidating that the housekeeping staff entered our rooms without knocking and just let themselves in before we had even stepped inside. We have never experienced anything like that before. It felt quite intrusive.
There were missing towels for two people, even though two of us had booked rooms. We had to ask for towels several times. They were very strict about towels, and you're not allowed to have extra towels at the pool like the ones you have in the bathroom. Itâs not very flexible.
Overall around the hotel was nice and it was by the beach which is what we were looking for. We didnât like the bedroom because the beds were uncomfortable & too small for us. There is no proper ventilation, too humid and just feels crammed in the bedroom. Itâs an outdated hotel that should work on improving their rooms. Also we shared with staff that the glass sliding door was broken to which they replied they will send someone to fix it but no one ever showed up. Felt very unsafe knowing that one of the exits stays open 24/7