Artâotel Zagreb powered by Radisson Hotels propose 2 des bars/lounges et un spa, mais aussi une piscine couverte et une salle de fitness ouverte 24 h/24.
The hotel was what you would expect from a Radisson. It was a bit high tech for some family members to get up to speed and when we all did we had to leave as we were just passing through.
The kids enjoyed the heated basement pool.
The restaurant was not kids friendly.
The staff was always helpful and kept the rooms and premises clean.
The 30euro a day car parking was expensive but parking in Zagreb is a nightmare.
We loved staying here so much that we changed our reservation for our return trip to Zagreb so that we could stay at this hotel. We particularly loved the steam sauna and pool which was a really nice treat before and after a long day of flying. The staff was so friendly - truly delightful. We are now hooked on art'otels and will be looking for them wherever we travel from now on.
I booked through hotels.com and the dates I booked needed to be changed. Hotels.com they assured me that the reservation was updated and not to worry. When I reviewed this prior to my trip, I didnât receive a message back and parts of the conversation were deleted. I again was assured it wouldnât be a problem. I got to the hotel and it was a problem. They charged me for the extra day that I was assured I wasnât going to pay for months prior. I contacted hotels.com and they contacted the hotel and now the hotel refuses to give me a credit, conversations were deleted and Iâm out hundreds. The staff is nice but will talk about you. They thought I didnât know the language but I did. The hotel is very beautiful and high end but Iâd never recommend staying here due to this situation and lack of concern when a problem arises.
This was a truly stunning hotel. The staff was incredibly accommodating and polite, which was refreshing after leaving Italy with rude hotel staff. This is also a great area. Plenty of cafes, shops, and restaurants nearby. My only complaint is that the fridge in our room was not cold at all, but that was not much of an issue.