Overall: try to avoid this place overrated !
- Too far from the center (taxi = 20 min, walking=35 min)
- This hotel is attracting you which "average" price but once there, everything is overpriced:
* 400 $MXN to rent a bike for the client of the hotel when in the center of Hollbox the price is @200
* @ the end of the stay, they will charge you all what they can without any explanation like tips. for who ? we don't know
* the prices of the restaurant are insane. we ordered one pizza, we were both sick after. The included breackfast is OK.
* The pool is small but OK. The room was OK as described. the hotel is quiete new (Jan 2024)
Excelente hotel, muy bonito y el personal magnĂfico, los precios de los alimentos fueron un poco altos pero creo es en general en la isla, hermoso lugar
I don't even know where to begin, from the location, to the room, service, staff, food and all round experience this is by far one of the best hotels I've ever stayed at. Thank you so much to Issac, Antonio, Reyna and Olga and everyone else who made our stay unforgettable
It is a beautiful resort, delicious food, super friendly staff but there is definitely room for improvement:
-more than 2 capsules of coffee per day
-kayaks and bikes available for guests
-wifi signal is very weak
It is quite a distance from downtown Holbox but thats wxactly what we wanted, a peaceful place that gave us what we needed to relax and take time off.
Great customer service! Isaac was very helpful in all things. Love the gorgeous sunsets on this side of the island and walking distance from the bioluminescence experience.
Our stay was excellent. Staff was great, food was good, room was nice.
Not the best beach on the island but it was only a short walk to another.
Great place to watch the sunset!
Highly recommend it.
Excelente servicio por parte de los meseros y recepciĂłn del hotel! EstĂĄ alejado del bullicio y a la orilla de la playa. Habitaciones limpias y muy cĂłmodas
After staying for a week my husband and I were a little disappointed in the hotelâŠ
Things we enjoyed:
- staff in all areas were extremely friendly and eager to help
- our room was very clean and the bed was very comfortable. We loved having a balcony to watch the sunset from!
- price of drinks were good and consistent with places in town
- we enjoyed our walk into town a couple times of day. It is 20-30 minutes which we knew when booking and were happy to do and felt safe doing!
Things we were disappointed with:
- the pool was never cleaned while we were there and had garbage floating around in it as well as a lot of sand / dirt
- the food we had was not great⊠we opted to eat elsewhere for every meal
- the beach area was not well maintained and didnât have staff down there while we visited (photos on Expedia are not accurate)
This is the hotel you have been looking for! It is in a quiet and more natural part of the island, the staff is incredibly welcoming and kind, the rooms are clean and spacious, and the sunsets here are breathtaking.
While it may be a bit far from the city center, it is completely walkable (max 30 minutes and doable along the beach at low tide). You likely won't want to stay in the crowded and noisy center anyway.
There is a nice beach behind the property but if you prefer a lazy day reading by the pool, the cabanas and lounge chairs are very comfortable and the wait staff will absolutely attend to filling your empty cup. Bike rentals are also possible if you book the day before and make getting across the island a bit easier. Lastly, the food at the hotel is delicious and made on-site - their breakfasts are simple and nutritious.
I thoroughly enjoyed my time here and will absolutely return, especially when needing to recharge. Thank you for the wonderful stay.
Es bonito el hotel, pero la playa no tanto, esta muy alejado del centro y para caminar de noche es muy oscuro aunque la isla es un lugar seguro, cada taxi al centro es aprox 200 pesos y al no ser un todo incluido pues hay que salir a otros lugares a comer ya que ahĂ no habĂa mucha variedad de comida, probamos una vez la cena y no fue mala pero no fue agradable para todos los dĂas.
I loved this hotel, the location, the room, the beach (the sunsets were amazing)!
The staff were super friendly and helpful - especially Alex at the restaurant.
The food at the restaurant was excellent. However they didnât always have everything on the menu.