The hotel reception promised to prepare our breakfast take away at 5:30 in the morning because its restaurant only opened for breakfast from 6:30. As we already prepaid our breakfast, the hotel rejected to refund our breakfast and insisted to prepare takeaway for us. However, the breakfast was not ready at 5:30am. The hotel reception repeated saying our breakfast was on the way. We ended up leaving the hotel for the airport after 5:30 in the morning without breakfast. The hotel rejected my refund request.
house keeping service is not up to mark
guest services also needs long improvement
no body answers call at all
it take several attempts
toiletries are not filled and need to ask and wait
they say parking is free but need to validate everyday - waste of time
This hotel is definitely worth the stayâŠfrom the pleasant staff to the very comfortable roomsâŠI would definitely stay here again, my stay was very pleasantâŠ.my only hiccup is that itâs wasnât easy for uber to find the pickup location because this hotel is connected to another hotel and the pickup is in the very confusing basement
The suite was spacious and had a full kitchen and washer and dryer
However the cleanliness was not the best and the services was okay for Dubai not the best
War ganz ok, die Lage nicht wahnsinnig toll, Eingang zum Hilton nur ĂŒber Tiefgarage oder Spaziergang in der Hitze möglich. Baustelle rundum im Moment.
NĂ€he zum Flughafen ist gut. Personal sehr nett & hilfsbereit! Sauberkeit im Zimmer liess zu WĂŒnschen ĂŒbrig (haare etc).