Hotel is very old and smells. Elevator is everywhere. I could complain as itâs too late to cancel and we were all tired. We decided to leave way too early due to the condition of the hotel. This should be closed as this is not safe for the customer.
We stayed there for two nights with kids. Firstly parking was there but little bit tight to park. The room was spacious, clean and comfortable. Bathroom was clean. Breakfast was ok just need some extra kick. 15 minutes walk to attractions like anakeesta but its hike. According to hotel.com my total bill was 377$ but they deducted 383$ from my bank account I have no idea why they charged extra. Overall it was a nice experience
Excellent room, comfortable bed. Staff was awesome!! Free breakfast. Perfect view of the drowns and fireworks for the 4 th
Couldnât hear the music from there but if you donât mind that and donât like crowdsâŠitâs perfect. Would recommend..
Hotel was great! Very clean! On the 2nd night of a 3 night stay the room directly above us was up until 2 AM running back and forth stomping like animals (room 324 you know who you are đ). The front desk staff took our request seriously and prepared a new room for us, they were very helpful. We would stay again for sure! Parking lot is very tight, but if you know how to drive itâs fine.
We go to Gatlinburg 1 or 2 times a year. This time we decided to venture away from our go to hotel and stay somewhere else. The room was bigger then we thought it would be. The room and bathroom was spotless. Cant really say anything bad about the hotel. Its in a great location walking distance to everything. Very clean hotel and very clean rooms. We will definitely stay here again. The only issue is the parking spots in the garage are a little tight. We will definitely stay here again.
Hotel is nice and clean. My issues were, parking is bad, parking lot barely fits cars. Next they didnât replace my towels and they told me to go pick the up at the front door. Never have I had that happen.