Self checking instructions were very clear. It would have been helpful to include information about the nearest metro stop so we wouldn’t have had to take a taxi when we first arrived, The apartment was nice with everything we needed. We felt safe. We loved the neighborhood; it had many shops with French, Algerian, Tunisian, Sri Lankan and other cuisines and products, There is a train station about 2 or 3 blocks away. We had a difficult time getting through to talk to a real person when an issue arose and we had to extend our stay. Once we were able to talk to her, she was very responsive and worked to provide what we needed.