This is a hotel where we have been regular customers over a number of years and have stayed here 3 times in the past 15 months. However on this occasion we have a very mixed review of our latest visit. The majority of the staff were polite, friendly and helpful. The room was clean, comfortable and well equipped. We ate in the dining room for one evening and as we have previously discovered, the food was excellent with a small but good menu choice and excellent service from our waiter.
Unfortunately however, our experience on the last night of our stay in the hotel bar was both unexpected and unpleasant. The bar staff called last orders must before 11pm and about 10 mins later, those of us in still seated in the bar were told to leave the room as they had to close it for the night. We were told to finish our drinks in the lounge which as we discovered were both in darkness the closed doors. We quickly downed our drinks and left. If this is the policy as to how the hotel treats its guests from now on, we will not be returning. Since Kings Lynn is my wife`s home town, we are regular visitors and will now look elsewhere for our accommodation.
Finally the parking system has changed since our last visit some months ago. There is a daily charge of £10 but no guarantee of a space should you take your car out in the day or for the evening. There are council car parks nearby but may or may not work out more expensive and less convenient than the hotel.
Overall rather disappointing